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The Coaching Process for Engaging and Developing Others

Course ID: ILRSM518
Learn to use the coaching process to identify issues and goals in four key coaching arenas and to work with your proteges to build the skills they need for success.

Description

Leaders who have learned to develop a coaching mindset, studied coaching functions, and practiced the coaching dialogue in The Coaching Mindset, can continue their studies here by examining the coaching process. This course, developed by Samuel Bacharach, McKelvey-Grant Professor at Cornell University, and Yael Bacharach, MA, LCSW, teaches the essential steps of coaching. As in The Coaching Mindset, the authors realize that in the workplace not all coaching approaches are appropriate, and have developed a model process which is uniquely applicable for organizational settings.

The course walks through the process of goal setting in each of the four arenas of coaching; helps you to understand the framing, prioritization, and execution of goals for your subordinates; and addresses roadblocks that appear throughout the coaching process. After taking this course, leaders will understand everything from how to help their proteges with specific work and personal issues to how to leverage coaching to become a high-performance leader within the organization. Leaders will come away with a deep understanding of how to work with their proteges on overcoming blocks and obstacles, providing their proteges appropriate feedback, and helping their proteges with goal setting and skill development. The coaching process specified in this course will enhance not only the leadership capacity of the coach, but also the proactive capacity of the protege. Coaching is no longer a luxury. It is a tool that leaders must have when trying to get top performance from everyone in the organization. Successful organizations are those that make coaching part and parcel of their organizational culture.

This second course in the coaching series and tenth course in Professor Bacharach’s management series will give leaders additional tools for working effectively within their organizational culture and building the proactive capacity of individuals and the organization alike.

Who Should Take This Course?

This course is essential for executives, managers, department heads, team leaders, and others working at all levels of organizations in virtually any industry sector who need to be able to coach subordinates and peers to achieve their potential.

Enrollment

To register, contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).

Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.

Next 3 Course available dates are:

March 31, 2010
April 28, 2010
May 26, 2010

Click 'Add to Cart' to see available dates beyond May 26, 2010.

Course Format

eCornell takes a problem-based approach to learning, and our courses are built around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.

This course contains the following modules:

Clarifying Goals

Fundamentals of the Coaching Process
Understanding Goals in Terms of the Four Arenas
Clarifying Goals in Each Arena
Coaching the Protege to Action

Addressing Blocks and Achieving Goals Through the Coaching Process

External Problems and Obstacles
Internal Blocks
Goal Achievement

Benefits to the Learner

After completing this course, participants will be able to:

Use the coaching process successfully in a workplace relationship
Work with a protege to cultivate a vision of the future, while working effectively with the immediate situation

Authoring Faculty

Samuel B. Bacharach, Ph.D., McKelvey-Grant Professor

Sponsoring School

Cornell University's School of Industrial and Labor Relations

Total Learning Time

Approximately six hours over a period of two weeks.

Certificate Information

This course can be applied toward the following certificates:

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HRCI Recertification

This course been approved for six (6) Strategic Management recertification credit hours toward SPHR and GPHR recertification and six (6) recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute. Please contact the Human Resource Certificate Institute (HRCI) for further information about certification or recertification.

Technical Requirements

With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.