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Management Essentials

Perfect for those wanting to develop a strong base of knowledge to build any career better with eCornell's management training courses. Our certificate series and professional management development training are taken from Cornell's School of Industrial and Labor Relations and the School of Hotel Administration. These online management skills training courses are designed to give you the edge in ever-increasingly competitive markets that address specific consumer demands. We can help you develop better leadership skills, communication and understanding of legal issues on your schedule.
 

• HAME504: Understanding Team Dynamics
  • Course ID: HAME504
    Organize individuals into highly effective, productive, dynamic teams. Create positive results and maintain competitive advantages through strong team performance.
    
    Course Overview
• HAME505: Facilitating Group Decisions
  • Course ID: HAME505
    Develop creative solutions and generate new ideas through efficient group decision making. Enhance productivity and performance through cohesive, flexible, responsive teams.
    
    Course Overview
• HAME506: Improving Personal and Workgroup Productivity
  • Course ID: HAME506
    Lead team meetings that result in increased productivity. Structure personal time, workload, and priorities to maintain a positive work-life balance.
    
    Course Overview
• HAME511: Managing Strategic Change
  • Course ID: HAME511
    Carry out change initiatives that keep your organization productive and competitive in a dynamic environment. Assess your personal ability to facilitate change.
    
    Course Overview
• HAME518: Creating Service Cultures
  • Course ID: HAME518
    Exceed customer expectations through establishing a strong internal service culture. Select and develop high-performing employees and set, maintain, and surpass service standards.
    
    Course Overview
• HAME519: Secrets of Phenomenal Customer Service
  • Course ID: HAME519
    Ensure consistent, high-quality customer service. Use training to develop and reinforce effective service attitudes and skills in your employees.
    
    Course Overview
• ILRMD501: Selection Requirements and Communications Skills for Interviewing
  • Course ID: ILRMD501
    Structure effective interviews by focusing on communication and listening skills. Eliminate bias and stereotyping of job candidates and understand legal aspects of employment practices.
    
    Course Overview
• ILRMD502: Legal and Unbiased Interviewing and Selection
  • Course ID: ILRMD502
    Conduct effective interviews and select the best-qualified candidates. Create a positive, legal, unbiased interviewing environment.
    
    Course Overview
• ILRMD503: Overcoming Barriers to Successful Management
  • Course ID: ILRMD503
    Create a continuous-improvement process in which employees communicate and collaborate to increase productivity, creativity, and efficiency. Improve overall performance by shifting professional paradigms.
    
    Course Overview
• ILRMD504: Leading People to Higher Performance
  • Course ID: ILRMD504
    Create a motivated, team-oriented environment that aligns individual employee motivators with organizational goals. Appropriately confront problems and resolve workplace conflicts.
    
    Course Overview
• ILRMD505: Legal Issues in the Workplace
  • Course ID: ILRMD505
    Improve understanding of organizational legislation and employment law. Learn to recognize and avoid legal risk in the workplace.
    
    Course Overview
• ILRMD506: Preventing and Addressing Inappropriate Workplace Behaviors
  • Course ID: ILRMD506
    Practice appropriate, legal behavior when interviewing, evaluating, and disciplining employees. Handle inappropriate behavior in accord with company policy and industry best practices.
    
    Course Overview
• ILRMD507: The Power of Managing Your Time and Personal Priorities
  • Course ID: ILRMD507
    Master time management and change mental patterns to enhance productivity. Set priorities that reflect personal values and life goals.
    
    Course Overview
• ILRMD508: Managing People Issues to Stay Focused on Priorities
  • Course ID: ILRMD508
    Maintain good work relationships to promote harmony and efficiency. Handle unproductive situations by resolving conflicts and communicating effectively.
    
    Course Overview
• ILRMD509: The Impact of Personality Styles on Communication
  • Course ID: ILRMD509
    Develop effective interpersonal communication skills. Improve ability to work with and manage employees.
    
    Course Overview
• ILRMD510: Managing Communication Challenges
  • Course ID: ILRMD510
    Become both assertive and professional in dealing with communication challenges in the workplace. Analyze and use criticism for self-improvement.
    
    Course Overview
• ILRMD511: Managing Performance
  • Course ID: ILRMD511
    Set organization-specific goals that motivate employees and organizational productivity. Improve performance through ongoing feedback and evaluation.
    
    Course Overview